FAQ | HVAC Questions | Customer Service

Do You Have Questions?  We Have Answers

Our Planned Maintenance includes both a Spring and Fall vist it ensure your system is operating at optimal efficiency and warranty conditions are met. This regular maintenance with of your HVAC system is important to extend the life of your equipment and to keep your warranties in effect. It also keeps your equipment operating at peak efficiency. Along with that, you also get 24-hour priority service, 10% discount on repair, discounts on equipment replacement and no overtime charges!
We recommend that your heating and cooling system be checked and serviced twice a year, ideally with a spring and fall tune-up. Also, we recommend that you change your filters regularly, depending on what type you have. This alone can eliminate many of the most common problems that need fixing and can significantly reduce the likelihood of a serious breakdown. With Paschal’s Planned Maintenance, we make sure that your system is regularly checked to maintain manufacture warranties.
You should have maintenance done on your heating and air conditioning system twice a year – spring to early summer being the best times for your air conditioner, and fall/early winter for your heat pump or gas furnace. This not only ensures maximum efficiency, it enables us to foresee any possible problems that may occur in the near future.
Check to be sure that the air conditioner or furnace is turned on. Check that the breakers and the disconnects are turned on and be sure the thermostat is set correctly. Also make a note of any strange noises or smells.
Is your house not cooling or heating in all areas? Is your unit making strange noises? Has it been taking longer to cool down or heat up? Have your utility bills been rising for no apparent reason? Any of these are signs that you may have a problem that needs service. In most cases, the longer you delay, the worse any underlying problems will get. Be sure to contact Paschal to check out your system whenever you notice anything out of the ordinary.
On average, a furnace or air conditioner will last 10-15 years. Sometimes it pays to replace the old system sooner because of the higher efficiency (lower gas and electric bills) provided by newer equipment. The major factors influencing life expectancy are proper installation and regular maintenance. Maintenance is important to maximize efficiency and protect your investment.
Yes! A 16 SEER (or higher) air conditioner or heat pump could save you as much as 50% on your operating cost of the system. Depending on your current operating costs, high efficiency systems could save you even more. 14 SEER is the minimum efficiency standard allowed by law. New gas furnaces are 30-40% more efficient than some older models. With rising gas prices, this could mean huge savings.
System efficiency is measured in SEER, which stands for Season Energy Efficiency Ratio. Similar to miles per gallon in a car, SEER is a measure of the overall efficiency of a complete heating and cooling system on a seasonal basis. The higher the SEER, the greater the system’s energy efficiency.


For installation of new equipment, we do not require any down payment, however we ask for payment the day of completion. We accept cash, checks, VISA, Mastercard and Discover. We also offer special financing options. Please give us a call and speak with one of our representatives to learn more about our financing options.
In the majority of homes, cleaning and inspection once every three years is adequate. The type of air filter you are using and the frequency of maintenance on your heating and air conditioning equipment can have a significant effect on the duration between cleanings. The purchase of a good quality air cleaner will protect your heating and air conditioning equipment, duct system and your home, while scheduled maintenance will extend the life of the equipment and increase its efficiency.
Temperature settings depend on the time of year and your personal preferences. In the summer, the average temperature setting is 72-76 degrees. In the winter 68-72 is the norm. Remember, when leaving your house; try to avoid drastic temperature changes. Do not set your temperature back more than 5 degrees, this will cause your unit to work harder to achieve the desired temperature setting.

Heating and Cooling for You!

Call 479-751-0195 or contact us online to learn more about our extensive A/C services. We offer complete service and repair for your heating system.